Which statement about EOBs is accurate based on the information?

• A. They indicate the amount billed to the patient
• B. They are a bill
• C. They are a formal notification of payment
• D. They are not a bill

Answer: (D)

An Explanation of Benefits is a document from the insurer that shows how a submitted claim was processed. It details the amount the insurer allowed, what they paid, and what the patient is responsible for (such as deductible, coinsurance, or copay), along with any reasons for adjustments or denials. It is not a bill from a provider; it doesn’t request payment. A separate bill from the provider may come for any charges not covered or remaining balance, but the EOB itself is a summary of benefits and payment decisions. The main point is that EOBs describe how the claim was handled and what’s owed, not to bill you directly.